FAQ Ploutos Gold and Silver FAQ
Ploutos Gold and Silver FAQ
Q: How can I securely pay using the ACH Payment Method?
We have implemented a highly secure payment process through our processing partner, Stripe. To use the ACH Payment Method, you will undergo instant bank account verification online using your bank credentials. This method ensures the utmost security for your purchase and offers our lowest possible prices. When placing an order through this method, please contact us, as we will still manually accept and confirm your order for an added layer of security.
Q: How can I buy bullion at www.ploutosgs.com ?
Purchasing gold or silver bullion is a straightforward process. Simply browse our selection on our website, add your desired items to your cart, create an account, and proceed to checkout using one of the following payment methods: ACH, Credit Card, or Bitpay. With instant bank account verification, you can make purchases right away, benefiting from the most attractive discounts. Don’t wait any longer—create an account today, verify your bank account, and enjoy 24/7 access to purchasing at www.ploutosgs.com
Q: Is the price guaranteed once I make a payment to www.ploutosgs.com ?
Your price is guaranteed at the moment your payment is successfully processed. For ACH payments, there’s no need to wait for verification, allowing you to lock in your price instantly, 24/7, however there is a 5 day “clearing” period. If funds do not clear, you are responsible for up to 5% of the purchase as a “cancelation fee”.
Q: Why was my credit card payment declined?
Our credit card processing comes with the highest security features to protect you and our company. If your billing address differs from your shipping address or if your email does not match the one on file with your credit card company, your payment may fail. In many cases, your credit card company may send you a text message to confirm your identity and the purchase amount, which is a normal security measure. If you believe your credit card was incorrectly declined, please contact your credit card company and inform them of your purchase on our website. This usually resolves the issue. These security measures are in place to safeguard consumers and Ploutos Gold and Silver LLC from fraudulent activity.
Q: What are the shipping costs?
Shipping costs $25 for purchases under $1500, and it’s free for purchases over that amount. If you prefer to have your item shipped to a store for pickup, there is a $5 fee. Please note that these are batch orders and may result in a slightly longer delay in processing your order.
Q: How long does it take for an item to be shipped?
Typically, items are shipped within 5 business days after your payment has cleared. However, depending on market conditions, it may take up to an additional 14 business days for your order to ship.
Q: What shipping method does Ploutos Gold and Silver use?
Ploutos Gold and Silver almost exclusively uses FedEx Express, however depending on the product we may use USPS or UPS for shipments. Please be aware that all shipments require an adult signature. Starting from June 2022, FedEx will also require the scanning of your ID to accept a package.
Q: Can you ship to a PO Box?
Yes, we can ship to a PO Box; however, additional fees will apply. Please contact us before making your purchase. Keep in mind that your billing address must match your PO Box address.
Q: Do you charge sales tax?
There is no sales tax on orders over $1000 in Massachusetts. Currently, there is no sales tax on any out-of-state orders (outside Massachusetts).
Q: Are transactions reported?
Transactions made through Credit Card or ACH do not require reporting.
Q: Where is Ploutos Gold and Silver located?
Our administrative office is located at 912 Crescent St. Brockton, MA 02302. And our Mailing address is PO Box 300 North Easton MA 02302. All our products are securely stored in Texas and shipped directly from our vaults.
Q: Can I make an in-store purchase?
In-store purchases are available by appointment only. Please call or text 617-564-1630 to schedule your appointment.